16 July, 2011

A Phonecom review

For most companies, a reliable means of communication is vital. Phone service is an important way that communicate most of the companies. With reliable and reliable service is a prerequisite for the establishment of a small business. Before the invention of the telephone, efficient communication, their means of communication within speaking distance was limited missing people. Since then, telephone communication has to "virtual phone service", so called, which allows users speak developed via the Internet. If you are looking for a provider, report on their service is this Phonecom how such as pre-and inform disadvantages.

Advantages:

Low cost-per-minute
Other services at a reduced price. Since they are aimed at small business serve, are possible owners additional minutes to receive extensions and lines. This enables low cost-per-minute price quotes. This can be as very beneficial for owners, due to the increasing number of layoffs and business shifts.

Full time support
Full time support necessary is also a concept. They offer 24 hour, 365 days a year support services. Highly qualified customer service support specialists are available to assist users when a problem occurs. If there is a billing or account are problem, technical problem with the service, or a fundamental question, customers, contact to get this emergency aid.

Voicemail to text
Voice mail would transcription another per text service. Many providers do not offer this, but Phonecom offers this service for their customers. Customers receive sent recorded messages and messages directly to the phone via SMS. This can be very effective in the check messages in a noisy atmosphere.

International virtual numbers
An additional bonus would be international virtual numbers. In addition to the provision of a domestic local telephone number, user can offer also get a local, international or foreign number, their foreign customers. An example would be a company located in the United States, which has a significant amount of customers in Africa; You could register to get a local phone number for their African clientele.

Disadvantages:

Better for small businesses
The lack of the ACD Queuing could be a possible con. Most small businesses do not have the need. Many larger companies can, but necessary. They provide basic hunt group Queuing, crucial for many small business owners.

The lack of bundled packages could be considered a further con. Many owners and consumers are looking for great convenience if it purchasing therefore. Phonecom efforts, consumer help, by all services, they need at a low price.

Virtual telephone services are regarded as the communication technology of the future. Business owners, small and large, are reliable and durable service successfully to take care of their business. Phonecom you like it, shows the advantages and disadvantages (including) by this provider.


Source:Voip

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